
Getting your printer connected to WiFi doesn’t have to be complicated. With just a few quick steps, most devices are ready to go.
Whether you’re setting up a new printer for the first time or reconnecting one that’s dropped offline, we’ll walk you through:
- How to connect your printer to WiFi (for new setups).
- What to do if your printer isn’t connecting to WiFi (easy troubleshooting steps).
- How to resolve “printer offline” messages on Windows and Mac.
By the end of this guide, you’ll have the know-how to get your printer back online quickly and with minimal fuss.

Quick steps to connect your printer to WiFi
Most modern printers are designed to connect to WiFi in just a few minutes. While the exact menus vary between models, the basic process is usually the same:
- Switch on your printer and make sure it’s within range of your WiFi router.
- Open the printer’s control panel or settings menu.
- Find the WiFi or network settings option.
- Select your WiFi network (SSID) from the list.
- Enter your WiFi password when prompted.
- Confirm and test the connection.
Because every printer brand has slightly different menus and tools, here are the brand-specific steps to make setup even easier
Konica Minolta printer
How to connect Konica Minolta printer to WiFi
Most Konica Minolta Bizhub printers have WiFi built in, making setup quick:
- On the printer screen, press Utility → Administrator Settings.
- Select Network Settings → WiFi Setup.
- Choose your WiFi network (SSID) from the list.
- Enter your WiFi password and confirm.
Tip: If you’re using Konica Minolta’s mobile app, you can also connect your printer through the app by selecting your model and following the on-screen prompts.
Kyocera printer
How to connect Kyocera printer to WiFi
Kyocera printers give you two options: using the control panel or the web-based Command Centre RX.
Control panel method:
- Press the System Menu button.
- Go to Network Settings → Wireless LAN.
- Select your WiFi network, then enter the password.
Command Centre RX method:
- Open a web browser and type in your printer’s IP address.
- Go to Network Settings → WiFi Setup.
- Enter your WiFi details and save.
Sharp printer
How to connect Sharp printer to WiFi
Sharp multifunction printers often use a browser-based setup:
- Find your printer’s IP address (shown on the display screen).
- Type that IP into your computer’s web browser.
- Log in to the printer’s web interface.
- Go to Network Settings → Wireless Setup.
- Select your WiFi network, then enter the password.
For newer models, you can also use the control panel touchscreen to access WiFi settings directly.
Toshiba printer
How to connect Toshiba printer to WiFi
Toshiba printers typically connect through their e-BRIDGE interface:
- On the control panel, press User Functions → Admin.
- Navigate to Network Settings → Wireless LAN.
- Choose your WiFi network from the list.
- Enter your WiFi password and press confirm.
If you’re installing a new device, Toshiba’s e-BRIDGE software can also walk you through the WiFi connection as part of the setup process.
What to do when your printer is not connecting to WiFi
If your printer was working but now refuses to connect, try these universal fixes first:
- Restart your printer, router, and computer.
- Double-check you’re using the right WiFi password.
- Make sure your printer is connected to the correct band (many models only support 2.4GHz WiFi).
- Remove the WiFi network from the device and try re-adding it.
- Update your printer’s firmware and drivers.
- Remove the printer from your computer and re-add it.
If you still can’t get connected, here are some brand-specific troubleshooting steps.
Brother printer
Connect Brother printer to WiFi
Brother devices use a simple setup wizard:
- On the printer, press Menu → Network → WLAN → Setup Wizard.
- Select your WiFi network, then enter the password.
- Restart the printer to confirm the connection.
If issues persist, reinstall the Brother drivers on your computer.
Canon printer
Connect Canon printer to WiFi
Most Canon printers support a WPS button setup:
- Press and hold the WiFi button on your printer until the indicator light flashes.
- Press the WPS button on your router within 2 minutes.
- Wait until the WiFi light on the printer stays solid.
If WPS isn’t available, use the Canon Print app to walk through the reconnection.
Epson printer
Connect Epson printer to WiFi
Epson printers often need a reset before reconnecting:
- On the printer, press and hold the WiFi button until the lights flash.
- Reconnect using Epson Connect or the Epson setup utility.
If that doesn’t work, uninstall the printer drivers and reinstall the latest version from Epson’s support site.
HP printer
Connect HP printer to WiFi
HP printers are easiest to reconnect using the HP Smart app:
- On the printer, restore network defaults (usually found in Settings → Network Setup → Restore Defaults).
- Open the HP Smart app on your computer or mobile device.
- Add your printer and follow the prompts to reconnect it to WiFi.
Tip: If you’ve recently changed routers, you’ll need to remove and re-add the printer in the app.
Ricoh printer
Connect Ricoh printer to WiFi
Ricoh printers typically connect through the Network Settings menu:
- On the control panel, press Home → Settings → System Settings.
- Select Interface Settings → Wireless LAN.
- Choose your WiFi network, enter the password, and save.
- Print a configuration page to confirm the connection.
Tip: If the printer still won’t connect, reinstall the Ricoh drivers on your computer and check that your wireless network is set to 2.4GHz.
Samsung printer
Connect Samsung printer to WiFi
Samsung printers can sometimes drop their WiFi connection after a router change or software update. To reconnect:
- On the printer, go to Menu → Network → Wireless Setup Wizard.
- Select your WiFi network, then enter the password.
- Restart both your printer and router, then try printing a test page.
Tip: If your Samsung printer still won’t connect, reinstall the Samsung Easy Wireless Setup software on your computer and follow the guided steps.
Fixing offline printer issues on Windows & Mac
Sometimes your printer connects to WiFi but still shows up as “offline” when you try to print. This is usually a software or driver issue, not the WiFi itself. Here’s how to bring it back online.
Fix a printer offline error in Windows
- Open Settings → Devices → Printers & Scanners.
- Select your printer and choose Open queue. Make sure Use printer offline isn’t checked.
- Press Windows + R, type services.msc, find Print Spooler, and select Restart.
If the problem continues, remove the printer from Windows and re-add it, downloading the latest drivers from the manufacturer’s site.
Tip: Many Windows offline errors happen after a router change. Make sure your printer and PC are on the same network.
Fix a printer offline error on Mac
- Go to System Preferences → Printers & Scanners.
- Select your printer, then click the minus (–) button to remove it.
- Restart your Mac, then click the plus (+) button to re-add the printer.
- If issues remain, right-click your printer in the list and select Reset Printing System, then re-add the printer from scratch.
Tip: Macs can sometimes default to an old IP address. Re-adding the printer forces the system to recognise the current WiFi connection.
When to call in the experts
Most WiFi connection problems can be solved with the steps above, but sometimes printers need a little extra attention. Especially if the issue is hardware-related or tied to complex network settings.
That’s where our team comes in. At Copysonic, we’ve been helping Melbourne businesses keep their printers running smoothly for more than 30 years. Our technicians handle delivery, installation, WiFi setup, and full configuration so you can start printing straight away. And if something ever goes wrong, our remote support and same-day service will get you back online quickly. Call today.